ServiceNow | NTT DATA

Partnership

ServiceNow

Optimize workflow automation across service operations, customer management, enterprise resource planning and employee experience with agentic intelligence.

NTT DATA and ServiceNow

Our ServiceNow solutions draw on our functional expertise and extensive experience to optimize your workflow automation and streamline enterprise operations with agentic intelligence. As a ServiceNow Elite Consulting & Implementation Partner, we boast a family of clients that have realized immediate ROI and achieved smarter, faster, better ways to work.

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Why NTT DATA

500+

Active clients

1,400

ServiceNow practitioners

50

Countries serviced

Success stories

Cary

Learn how one municipality worked with NTT DATA to prioritize scaling up existing IT infrastructure by deploying ServiceNow ITSM, ITOM and hardware management.

Major energy sector organization

NTT DATA has the ServiceNow experts to implement a transformational IT workflow strategy with out-of-the-box and custom solutions that optimize productivity, cost, security and resilience.

Novavax boosts efficiency and productivity with ServiceNow

Pharmaceutical company Novavax worked with NTT DATA to upgrade its ServiceNow ITSM platform to accommodate rapid growth and improve operational efficiencies.

ServiceNow solutions

ServiceNow Customer Experience

We combine our deep platform knowledge with industry specific experience to make customer service efficient, connected, and automated.

ServiceNow Employee Experience

Nimble, connected workplaces are more crucial than ever. We do it all, from enabling long-term remote workplaces to supporting your business-critical digital initiatives securely.

ServiceNow Technology Experience

The cloud delivers speed, agility, and faster time-to-value. We help you get there, with strategies and frameworks that enable quick and easy cloud deployment.

ServiceNow Intelligent Automation

We show you how to become the guardians of AI governance with AI Control Tower and automate end-to-end workflows with Otto.

ServiceNow Operations Excellence

Our best-in-class ITOM supports corporate transformation strategies across all products and services, modernizing back-office operations and breaking down silos.

Awards and recognition 

ServiceNow 2026  
ServiceNow Elite Partner – Consulting and Implementation 

ServiceNow 2026  
ServiceNow Elite Partner – Reseller

ServiceNow 2026  
ServiceNow Premier Partner - Service Provider 

ServiceNow 2026  
ServiceNow Partner Award Winner 2026, Japan: Consulting and Implementation Star

ServiceNow 2026
ServiceNow Partner Award Winner 2026, Japan: IT
ServiceNow 2026  
ServiceNow Partner Award Winner 2026, EMEA Service Provider

ServiceNow 2026  
Service Now Partner Award Winner 2026, Japan: Service Provider Rising Star 

ServiceNow 2026  
ServiceNow Partner Award Winner 2026, Japan: Transformation

ServiceNow 2025  
ServiceNow designates NTT DATA as a strategic AI delivery partner

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